Careers

🌐 Medical Front Office VA
📍 Work From Home/In office | Full-Time
💼 Php30,000.00 – Php50,000.00/month
🕘 8-hour shift | USA Business Hours

This position is responsible for the timely patient flow of the clinic in a pleasant, professional manner. This individual is responsible for sign-in of patient, accurate registration, and appropriate wait time before patient receives services. Requires awareness of customer service expectations, desire to deal with the public and good communication skills.

Job Responsibilities

• Handle inbound/outbound calls to manage patient enrollment, appointment scheduling, and follow-up care.
• Verify patient information including insurance, contact details, and eligibility.
• Maintain accurate documentation and charting within electronic medical records.
• Communicate regularly with providers, care teams, and patients.
• Support provider credentialing and referral management processes.
• Review and manage daily schedules; notify patients of changes per protocols.
• Gathers data for patient registration obtains consent for treatment, insurance and identification cards and files all documentation in medical record.
• Performs other duties as assigned.
• Responds to Care Team needs; process authorizations and referrals.
• Communicates with team members and follows directions of Greeter and Facilitator specific to patient process.

Job Qualifications

• Knowledge of medical office procedures.
• Skill in operating a computer.
• Skill in answering the telephone in a pleasant and helpful manner.
• Ability to work under pressure and still maintain accuracy.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Knowledge of commercial, Medicare, and Medicaid insurance procedures.

Education and Experience:

• Highly proficient in English speaking and writing
• Minimum 1 year work experience, in a US virtual medical office setting.
• Training specific in medical terminology, insurance requirements, customer service is highly desirable.
• Credentialing experience a plus

Nice to Have

• Experience in the following EHR (eCW, Practice Fusion, Tebra, Elation, or Athena Health)

🌐 Virtual Chronic Care Management Nurse (Remote)
📍 Work From Home | Full-Time
💼 Php30,000.00 – Php55,000.00/month
🕘 8-hour shift | USA Business Hours | Occasional Weekends

This position is responsible for Chronic Care Management (CCM). This role is ideal for someone passionate about supporting patients with chronic conditions and improving their quality of life through consistent
outreach, care coordination, and virtual patient engagement. Requires awareness of customer service expectations, desire to deal with the public and good communication skills.

Job Responsibilities

• Handle inbound/outbound calls to manage patient enrollment, appointment scheduling, and follow-up care.
• Verify patient information including insurance, contact details, and eligibility.
• Maintain accurate documentation and charting within electronic medical records.
• Communicate regularly with providers, care teams, and patients.
• Support provider credentialing and referral management processes.
• Review and manage daily schedules; notify patients of changes per protocols.
• Gathers data for patient registration, obtains consent for treatment, insurance and identification cards and files all documentation in medical record.
• Performs other duties as assigned.
• Responds to Care Team needs; process auth and referrals.
• Communicates with team members and follows directions of Greeter and Facilitator specific to patient process.

Qualifications

• Preferred: Registered Nurse (RN) with active license (PH or US).
• Minimum 1 year experience in a US-based virtual medical office setting.
• Knowledge of chronic care management, Medicare guidelines, and clinical workflows.
• Proficient in English (spoken and written).
• Familiarity with EHR systems, insurance procedures (Medicare, Medicaid, commercial).
• Customer service-focused, with excellent communication skills and professionalism.

Nice to Have

• Chronic Care Management (CCM) experience
• Credentialing experience
• Familiarity with care coordination tools
• Strong multitasking and organizational skills

Why Join Us?

• Competitive salary based on experience (Php30,000.00 – Php55,000.00)
• Fully remote – work from the comfort of your home
• Growth opportunities and career development
• Supportive and collaborative virtual care team

🌐 Medical Scribe (Remote)
📍 Work From Home | Full-Time
💼 Php30,000.00 – Php55,000.00/month
🕘 8-hour shift | USA Business Hours | Occasional Weekends

This position will be to accompany physicians during patient encounters and transcribe clinical information directly into the EHR, ensuring comprehensive and accurate medical records in real time.

Job Responsibilities

• Attend virtual patient encounters and document medical history, diagnostics, treatment plans, and physical exam findings in EHR systems.
• Transcribe verbal orders, dictations, exam notes and convert audio into structured visit notes.
• Prepare and organize patient charts prior to the appointments
• Summarize labs, imaging and prior medical records
• Assist with admin tasks: scheduling, referrals and chart filing
• Ensure HIPAA compliance and maintain patient confidentiality
• Collaborate with the medical staff to streamline clinical workflow
• Performs other duties as assigned.
• Responds to Care Team needs; process auth and referrals.
• Communicates with team members and follows directions of Greeter and Facilitator specific to patient
  process.

Qualifications

• Preferred: Registered Nurse (RN) with active license (PH or US) or any medical related degree
• Minimum 1 year experience in a US-based virtual medical office setting with scribe role
• Familiarity with HIPAA regulations and EHR best practices
• Proficient in English (spoken and written).
• Familiarity with EHR systems, insurance procedures (Medicare, Medicaid, commercial).
• Experience in the following EHR (eCW, Practice Fusion, Tebra, Elation, or Athena Health)

🌐 Personal Admin Assistant (Remote)
📍 Work From Home | Full-Time
💼 Php27,500.00 – Php35,000.00/month
🕘 8-hour shift | USA Business Hours | Occasional Weekends

Our ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks. Ultimately, the role of the Personal Virtual Assistant is to ensure smooth and efficient business operations by providing comprehensive administrative support. The role often requires a high level of professionalism, discretion, and the ability to work independently with minimal supervision.

Job Responsibilities

• Administrative Support: Manage calendars, schedule appointments, and organize meetings to ensure smooth operations.
• Communication Management: Handle correspondence, including emails and phone calls, acting as the first point of contact for the employer.
• Travel Arrangements: Coordinate travel plans, including booking flights, accommodations, and transportation.
• Project Coordination: Assist with project management tasks, including conducting research, preparing reports, and liaising with team members.
• Event Planning: Organize meetings and private events, ensuring all details are managed effectively.
• Personal Errands: Depending on the employer, assist with personal tasks such as researching, ordering supplies, online shopping, personal appointments, and other errands.
• Confidentiality: Maintain discretion and confidentiality in handling sensitive information and personal matters.
• Performs other duties as assigned.

Job Qualifications

• Fluency in both English speaking and writing.
• Skill in operating a computer.
• Skill in answering the telephone in a pleasant and helpful manner.
• Ability to work under pressure and maintain accuracy.
• Communication Skills: Excellent verbal and written communication abilities are essential for effective interaction with clients and stakeholders.
• Organizational Skills: Strong organizational skills to manage multiple tasks and priorities efficiently.
• Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite) and other digital tools for efficient task management.
• Adaptability: Flexibility to handle a variety of tasks and adjust to changing priorities.
• Experience: Priority candidates will have experience with software suites such as Google Workspace, Microsoft Office, or others.